City facilities, including Bloomington Civic Plaza, are currently closed. Call 952-563-8700 for info, or visit the   COVID-19 closures page.
Three pictures of utility crew at work.

Utilities Division

Utilities services available March 27 – April 10:

Please call or email the Utilities Division at 952-563-8777 or if you wish to make use of any of the following services:  

Services NOT available during this period:

  • Routine or non-emergency meter service 

Given the likely increased use of disinfecting wipes and disposable wipes we would like to remind people to NOT flush wipes. Personal wipes do not break down like toilet paper and lead to sewer blockages and clogged pumps. Please – flush only toilet paper!

More information from the Minnesota Pollution Control Agency can be found here:

Wipes clog pipes!
Can the COVID-19 virus spread through drinking water?

The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those used here in the City of Bloomington’s water treatment process, are designed to remove or inactivate viruses such as those that cause COVID-19.

More information can be found on the CDC website:

Utilities employs more than 50 people to run the water treatment plant, do field maintenance, serve customers and administer the area. Working in the background all day and every day, the division processes clear, clean water at the water treatment plant and distributes it to your tap. The same efficiency is used to manage the sanitary sewer collection system that processes your "used" wastewater.

The third water use component is storm water, the runoff from rains and snow. Managing storm water and safeguarding wetlands are functions of the Engineering Division.

The City of Bloomington does not have water restrictions in place now and does not anticipate any in the future. Learn how you can help conserve water.

Annual Water Quality Report

Our water surpasses all state and federal requirements. And it tastes fantastic!

Water Service Line Coverage Solicitations

In the past, many Bloomington residents have received solicitation letters from one of several companies who are selling water service line protection coverage.

Is Your Sump Pump Causing Sewage Backups?

Incorrectly installed sump pumps put clear water into the wastewater system. Directing water to the wastewater system costs everyone.

To start or discontinue water service or to inquire about the billing status of an address

Contact: Utility Billing