Crime prevention and safety tips

• Never approach an ATM if you see suspicious people near the machine.
• Never leave your vehicle running or keys in the ignition while using an ATM.
• Never give your access number over the phone or to people claiming to be police or bank officials.
• Never let others see you punch in your access number at an ATM - use your body to shield the keypad.
• If followed from an ATM seek a safe place where people, activity and security can be found.

All are classified as dangerous weapons

1. Take your keys. 
   Approx. 1 in 5 vehicles is stolen with the keys in it.
2. Never hide a spare key in your car. 
   Spare keys are easily found; thieves know where to look.
3. Lock your car. 
   Nearly half of vehicles stolen are left unlocked.
4. Never leave your car’s engine running. 
   Vehicles are commonly stolen from gas stations, convenience stores, and driveways, etc.
5. Completely close all windows when parking.
   Don’t make it easier for the thief to steal.
6. Don’t leave valuables in plain view. 
   You become a target for theft. A GPS device, its power cord or cradle left visible in a vehicle are the #1 targets for thieves, followed by purses and laptops. If you must leave valuables in your vehicle, lock them in the trunk before you reach your destination.
7. Install visible or audible alert devices. 
   These can include; audible alarms, steering wheel locks, wheel locks, theft deterrent decals, etc. These devices can deter a crime or increase the time needed to steal your car.

Autos theft prevention tips flyer

Getting the job done

• Babysit only for people you know or who have been referred by a friend.
• When someone asks you to babysit, find out what time the parents expect to be back, tell them how much you charge and whether you have a curfew.
• Discuss how you will get there and back.
• Leave the name, address and phone number of where you will be sitting with your parents. Tell them what time you expect to be home

On the job

• Before the parents leave, have them write down the name, address and phone number of where they will be.
• Have the phone number of a neighbor or relative and family doctor.
• Have the address and phone number of where you are sitting right by the phone.
• Know how to work the door locks.
• If you are babysitting at night, be sure all outside lights are on.
• Ask about fire extinguishers and smoke alarms.
• Ask about the children's bedtimes, favorite toys and stories, and what they may eat. Check on food allergies and medication.
• Get permission and instructions on using the video equipment and other appliances.
• Don't tie up the phone talking to your friends. Your employers may want to check in or call about a change in plans.
• Do not have friends over to keep you company unless your employer agrees in advance.

In an emergency

• If you suspect a fire, get the children and yourself out. Go to a neighbor's or a public phone.
• Call 911. If you need the police, call 911 immediately!

When the job's done

• Tell your employer if anything unusual happened. Be sure you are escorted home. If your employer cannot walk or drive you home, or if he or she seems intoxicated, ask someone from your family to come for you. Never go home alone at night from a babysitting job.
• If your employers are unreliable - always late, often intoxicated, etc. - do not sit for them anymore.

Special tips for daytime baby-sitters

• If you have children out in the backyard, make sure the front door is locked, and vice versa.
• If you take the children for a walk or to the park, lock all doors and windows before you leave. Be sure to take the keys with you.
• Be wary of friendly strangers. If you feel uncomfortable in a situation, trust your instincts. Take the children and leave.
• If anything seems unusual when you return to the home - like a broken window, a screen ripped, a door ajar - do not go in. Go to a neighbor's home and call the police.
• Remember, you do not need change to call the police from a public phone.

(Reprinted from a brochure from the National Crime Prevention Council)

Review safe transportation behaviors

It's always a good time of year for teachers, caregivers and parents to educate and remind children to practice safe behaviors when walking, biking or riding the bus to and from school.

According to the Minnesota Department of Public Safety, in 2012 there were nine pedestrians killed under the age of 19 statewide. Of the 875 bicyclists injured in 2012, nearly half (49.7%) were less than 25 years of age.

"Parents and caregivers need to remember that children are not small adults and need help crossing the street -- especially if they are 10 years old or younger," said Bloomington Police Officer Bret Anderberg.

In 2012, school bus crashes decreased by 10%. There were 553 traffic crashes directly involving at least one school bus, compared to 615 crashes in 2011.

Officer Anderberg encourages us to teach and reinforce safety rules early in a child's life so they develop good habits that last a lifetime.

"There are specific rules that children need to understand," said Officer Anderberg. "Parents and other caregivers must teach and reinforce these skill sets to ensure that their children enter and exit the school bus environment safely."

For more information, call 952-563-8861.

Tips for a safe school commute

Review these basic rules with your child.

Biking to school

• Always wear a bicycle helmet, no matter how short or long the ride.
• The helmet should cover most of the wearer’s forehead; no more than two fingers'-width of forehead should show above the eyebrow. The straps should be snug on both sides.
• Ride on the right, in the same direction as auto traffic.
• Use appropriate hand signals.
• Respect traffic lights and stop signs.
• Wear bright colored clothing to increase visibility.
• Know the rules of the road.

Walking to school

• Make sure your child's walk to a school is a safe route with well-trained adult crossing guards at every intersection.
• Be realistic about your child's pedestrian skills. Because small children are impulsive and less cautious around traffic, carefully consider whether or not your child is ready to walk to school without adult supervision.
• Bright colored clothing will make your child more visible to drivers.

Riding the bus

• If your child's school bus has lap/shoulder seat belts, make sure your child uses one at all times when in the bus. If your child's school bus does not have lap/shoulder belts, encourage the school to buy or lease buses with lap/shoulder belts.
• Wait for the bus to stop before approaching it from the curb.
• Do not move around on the bus.
• Check to see that no other traffic is coming before crossing.
• Make sure to always remain in clear view of the bus driver.

- American Academy of Pediatrics

Education is an invaluable tool when it comes to bicycle safety. Whether you’re an experienced cyclist who rides to work every day or a recreational cyclist who enjoys the occasional bike ride through the park, safety should be your first priority. The CDC recommends that all adult cyclists take a short class, workshop or otherwise become involved in the local bicycling community to brush up on riding skills, especially if it has been a while since they’ve cycled regularly.

• PROTECT YOUR HEAD: ALWAYS wear a helmet! Make sure your helmet fits. A properly-fitted helmet can increase comfort and use. The front should sit level across your forehead just above your eyebrows. Always fasten the chin strap.
• BIKE SAFELY: Obey traffic signs and signals. Ride on the right-hand side of the street. Bike with the flow of traffic. Stop before entering the street from a driveway or sidewalk. Slow down, look and listen when you come to a corner.
• SEE AND BE SEEN: Wear bright or fluorescent clothing. Walk your bike across busy intersections and streets. Use reflectors on the front and back of your bike. Blinking lights increase your visibility both day and night. If you do have to bike at night, don't bike alone.
• WATCH FOR HAZARDS: Avoid broken pavement, litter, loose gravel, mud or leaves. These can cause you to slip and lose control of your bike.
• PROTECT YOUR Bike: Bikes are often stolen. Get a bike lock and use it! Secure your bike in your garage or shed when not in use. Keep a record of your bike's make, model and serial number as it greatly increases your chances of having your bike returned if it is recovered.
• USE HAND SIGNALS: Learn the proper hand signals for biking and use them before you stop or turn to make sure drivers know what you are going to do.

For more information, visit the Minnesota Department of Transportation website.

Outside your home

• Trim shrubs so windows and doors are in full view from the street. Unobstructed doors and windows are a deterrent because the intruder is forced to work in the open where detection is likely.
• Maintain adequate lighting, especially at vulnerable entry points. Some power companies will install a yard light for a reasonable monthly charge.
• Always keep garage doors locked. This prevents burglars from entering your home through the hinged door leading from the attached garage to the house.
• House numbers should be prominently displayed and well lighted. This helps police and other emergency vehicles find your home when necessary. Urge your neighbors to display their house numbers. This will be very useful when calling to report a burglary or fire at their home.

Your doors

Exterior doors

• All exterior doors should be metal clad or solid hardwood. Doors of this type resist forced entry because they are not easily battered or bored.
• Install a 180 degree wide-angle viewer in exterior door to see who is at the door before opening it. These viewers are available from locksmiths and hardware stores.

Sliding glass doors

• Place a length of wood in the lower track. Make sure it fits snug and cannot be popped out of the track by an intruder.
• Buy a metal bar, or Charley bar, that attaches to the side frame and folds down across the glass, bracing itself against the opposite frame. Charley bars are available from locksmiths.
• It is easy for a burglar to pry a sliding glass door from its track. To prevent this, install three, one and one-fourth inch large head sheet metal screws in the upper track of the movable door. Make sure they protrude far enough so the sliding frame just clears.

Your locks

The key-in-knob or spring lock is used most often in dwellings. Its spring-activated strike has a beveled edge and can be easily defeated when a credit card or screwdriver is wedged between it and the strike plate. This lock offers little security.

The dead latch is similar to the spring latch but has a bar on the strike that cannot be easily defeated. It offers little security because the bar is very short and weak. Both lock types should be supplemented by deadbolt locks or rim type locks.

The deadbolt lock has a bolt that must be activated by a key or thumb turn. If offers good security because it is not spring activated and cannot be opened by a credit card. For this reason it is best to install deadbolt locks on solid hardwood exterior doors. Either of these two types of deadbolt locks should be installed.

The single cylinder deadbolt is activated with a key on the exterior side of the door and a thumb turn piece on the other side. Install this lock where there is no breakable glass within 40 inches of the thumb turn piece.

The double cylinder deadbolt is key activated on both sides of the door. It should be installed where there is glass within 40 inches of the lock. The double cylinder lock can hinder escape from a burning home. So always leave a key in or near the lock when someone is home. Children should know the location of this key and how to operate the lock. When no one is home, keep the key out of the reach of any burglar who might break the glass near the lock. Double cylinder deadbolt locks are only permitted in existing single-family homes, townhouses and first floor duplexes used exclusively as residential dwellings.

Recommended features of the deadbolt lock

• The bolt must extend a minimum of one inch and be made of case hardened steel or contain a hardened insert.
• The cylinder guard must be tapered, round and free spinning to make it difficult to grip with a pliers or wrench. It must be solid metal-not hollow casting or stamped metal.
• A heavy duty strike plate installed in place of a regular strike plate helps strengthen door frames. The heavy duty plate uses four to six, three-inch wood screws, not two, three fourths inch screws used in regular plates. These longer screws go through the frame into the jamb making it harder for someone to split the frame when kicking the door.

Your windows

Double hung windows are easily jimmied or pried open. They can be secured by taking these simple, inexpensive precautions:

• Keyed locks offering effective protection are available for windows. These inexpensive, easy-to-install locks should replace thumb turn locks that offer little security.
• Master key all window locks and show children how to use them. Do not use keyed locks on windows in sleeping areas.
• Sliding glass windows are secured the same way as sliding glass doors. See section on doors.
• How to fortify an egress window against break-ins

While away from home

During vacations or other trips, follow these tips to make your home appear occupied. They will discourage burglaries.

• Ask a trusted neighbor to:
  • Park in your driveway or in front of your home.
  • Occasionally place garbage in your garbage can.
  • Mow the lawn or shovel sidewalks.
  • Check your home for anything unusual.
  • Pick up your mail and newspapers. Never tell the newspaper carrier that you will be gone. Cancel the paper rather than entering a "vacation stop".
• Either use automatic timers or recruit a trusted neighbor to turn lights on at dusk and off at your bedtime. Vary the lights to be turned on and occasionally have a radio turned on. Never leave lights or the radio on constantly.
• Leave your drapes in the normal position. Have a neighbor close them at night, open them at daylight and reposition them every day or so.
• Set the bell on your telephone on low. A loudly ringing unanswered phone is a sure sign no one is home. If you have portable phone service remove the phone from the wall. Once this is done the phone's bell will not ring.
• Keep your garage door closed and locked so no one can see your car is gone or other equipment in your garage.
• Tell a neighbor where you can be reached in an emergency.
• Don't let your travel plans be widely known.

Home security surveys

An important step in preventing home burglary and other crimes is to make sure that a residence is as secure as possible. Chances are good that home security can be improved if you look at entry points and determine what steps can reduce vulnerability. The home security survey is designed to show citizens where their homes are vulnerable to forced entry. Locks are checked, windows inspected and security weaknesses identified during the survey. Information gathered shows which steps to take to make homes more burglary-resistant.

Neighborhood Watch Home Security Inspection Checklist

Consumer information

• Obtain bids from more than one company. Compare prices, warranty and service.
• BEWARE if the alarm company representative uses high pressure sales or scare tactics.
• Ask if you are buying the equipment or leasing.
• Don't overdo it! More is not necessarily better.

The alarm company

• How long have they been in business?
• Do they have 24 hour a day service?
• Are they bonded and insured?
• Do they monitor their own accounts or contract with a third party?
• Where is their central station located?
• Are they a member of the Better Business Bureau or the Minnesota Burglar and Fire Alarm Association?

The equipment

• Is the equipment approved by Underwriters Laboratory?
• Is the system tamper resistant (i.e., wires and sensor protected from the elements)?
• If you are a business, consider a cellular back-up system which can provide reliable backup and uninterrupted communications if the phone or power lines are cut and a break-in occurs.

Reminders

• A false alarm is like calling 911 for help!
• False alarms take officers away from real crimes. Historically, we average around 2000 alarm calls each year with only a small percentage being actual alarm calls and not false alarms.
• Human error is the most common cause of false alarms!
• The City of Bloomington has a false alarm ordinance. You will be assessed a fee for more that two false alarms in a calendar year. The fee begins at $125 and increases up $50 for each additional alarm. Panic, holdup and duress alarms have greater fees.
• For complete details, see City Code Chapter 14, Article IV, Sections 14.138-14.146.

Do not argue or fight with the carjacker. Immediately leave the car and your belongings. Call 911 and recall as much information as you can - description of the suspect(s), your vehicle and direction of their travel.

Statistically your chances of being a victim of a carjacking is very slim; however, preventative actions can reduce the risk even more. You can also help prevent these types of crimes by calling 911 to report suspicious activity immediately.

• Carjacking offenses are crimes of opportunity and typically involve a number of criminals.
• ALWAYS keep your doors LOCKED and windows up whether you are inside or out of your vehicle.
• Do not leave your car running unattended with the key in the ignition. (Even with the doors locked.)
• When stopped in traffic, keep at least one car length between you and the car in front of you. This gives you space to maneuver and escape, if necessary.
• Be aware of your surroundings at all times, even in areas or places you feel safe.
• Beware of individuals approaching your vehicle to ask for directions, hand out flyers, ask for money, or asking for a ride. These are ways that a thief can divert your attention.

Valuables

• Do NOT leave children or pets in vehicles unattended, even if the vehicle is locked.
• Keep your purse, backpack, tablet, laptop, and other valuables in the trunk or out of sight. (Keep your phone on you.)
• Stay vigilant at public garages, parking lots and ramps, gas stations, car washes, drive-up ATM machines, and at all stop lights and stop sign controlled intersections.
• Be aware of “Bump and Rob” style offenses where a car, containing at least two occupants, lightly rear-ends or bumps your vehicle. Once you exit your car to evaluate the damage, one of the offenders will attempt to drive off with your car. It is recommend to not exit your vehicle immediately, but slowly determine if it is truly an accident or an intentional act. If your senses feel it may have been intentional, drive to the nearest police station or a well-lit public area or call 911 for assistance.
• Prior to parking on a street or in your driveway, ensure you are not being followed or there are no suspicious individuals in the area. If you are unsure, pull around the block once or twice and ensure it is safe to park.
• Invest in GPS tracking services through your vehicle manufacturer or products offered by an automotive professional.
• Subscribe to family mapping, lost phone tracking and other cell phone GPS software or apps that can immediately assist law enforcement if your vehicle is stolen with your phone in it

If it happens to you

• If the carjacker threatens you with a gun or other weapon, give up your car and belongings and don't argue. Your life is worth more than a car.
• Get away from the area as quickly as possible.
• Try to remember as much information as you can. Recall the gender, race, age, hair, special features, clothing of the carjacker.
• Immediately call 911 to report the crime.

Prevention tips to keep your catalytic converter from being stolen can be found on the attached flyer. 

A metro-wide crime is on the rise. Catalytic converter thefts are being reported through-out the metro. This podcast/webinar discusses what a catalytic converter is, why it is a target to thieves, vehicles that are often targeted, damage caused by this theft, what to look for in the community and prevention tips. 

Link to Catalytic Converter Theft Webinar

Bloomington Police Department is partnering with the MN Commerce Department and Bobby and Steve's Auto World at 7920 France Ave S. for a Catalytic Converter Theft Prevention Initiative. More information on that program can be found here: Catalytic Converter Theft Prevention Initiative 

Safety tips for children

• Who I am and where I live - Help your children learn their full name, birth date, complete address, phone number (including area code) and their caregiver's full names.
• What I do if I am lost - If you are in a public place and get lost, don't wander around. Go to a checkout counter, tell the security officer or locate a clerk. Tell the person that you are lost.
• Check first - Always check with your parents, teacher, baby-sitter or caregiver before getting into a car or going anywhere with anyone. Check first before going into a neighbor's house.
• Use the buddy system - It is more fun and there is safety in numbers.
• Stay away - If someone follows you on foot or in a car, stay away from them (two giant steps). You should not go near the vehicle to talk to the people inside.
• Run, scream, get away - If someone tries to take you away, your best defenses are your legs and voice. Yell, " I don't know this person, and they are bothering me." Call 9-1-1 from any phone. It is a free call - you do not need money.
• Don't keep secrets - Don't keep secrets that make you feel uncomfortable. No one should ask you to keep a "special secret". Tell an adult you trust.
• Your body is special and private - No one should touch you in the parts covered by your bathing suit.
• Know that you are special - If you have a problem, any kind of problem, you can talk to your parents, a teacher, a principal, a police officer or friend of the family.

Be alert to common tricks

• The bribe or offer trick - The child is offered something he or she might want. A young child might be offered candy, a toy or gum, money, free food or a ride. Sometimes a person will take a valued belonging and then offer to return it only if the victim goes with the person, or allows sexual contact.
• The animal trick - The person is lured away from others by an invitation to play with, or receive a gift of a puppy or kitten, or some other cute or unusual animal.
• The emergency trick - A person pretends that a fire, accident, illness, or death or some other emergency has happened to the victim's family, home or friend. Or the person says there was a change in plans and he/she was to pick up because the prearranged ride fell through.
• The help trick - Someone asks the child for help; for directions, to use the phone, to search for someone or something lost, like a pet, child or money.
• The flattery trick - the person might ask the victim to go with him/her (posing as a photographer) so pictures or a video can be taken.
• The open the door trick - The person tricks the victim into opening the house door. The person might look like a repair person, or needs to deliver a package.

At home

At home remind children to:

• Make sure all doors are securely locked.
• Know how to operate the security alarm system (if you have one).
• Never open the door to someone they do not know.
• Never tell someone at the door or on the phone that the parents are away.
• Know how to call 9-1-1 if they feel threatened when they are home alone. Instruct them to give details to the police dispatcher and remain on the line until the police arrive.

Parents should know the whereabouts of their young children at all times and be very cautious about allowing them to play unsupervised.

Cybersafety for kids online

The Internet has opened up a world of information for anyone with a computer and a connection. Too many dangers from pedophiles to con artists can reach children through the Internet. Your children will use the computer, but they need to know the rules you will establish regarding their computer time.

Getting started

• Explain that although a person may be alone in a room using the computer, once logged on to the Internet, he or she is no longer alone. People skilled in using the Internet can find out who you are and where you are. They can even tap into information in your computer.
• Set aside time to explore the Internet together. If your child has some computer experience, let him or her take the lead. Visit areas of the World Wide Web that have special sites for children.

Controlling access

• The best tool a child has for screening material found on the Internet is his or her brain. Teach children about exploitation, pornography, hate literature, excessive violence, and other issues that concern you, so they know how to respond when they see this material.
• Choose a commercial online service that offers parental control features. These features can block contact that is not clearly marked as appropriate for children.
• Purchase blocking software and design your own safety system. Different packages can block sites by name, search for unacceptable words and block access to sites containing those words, block entire categories of material, and prevent children from giving out personal information.
• Monitor your children when they're online and monitor the time they spend online. If a child becomes uneasy or defensive when you walk into the room or when you linger, this could be a sign that he or she is up to something unusual.

Tell your children

• To always let you know immediately if they find something scary or threatening on the Internet.
• Never give out their name, address, telephone number, password, school name, parent's name, or any other personal information.
• Never agree to meet face to face with someone they've met online.
• Never to respond to messages that have bad words or seem scary or just weird.
• Never to enter an area that charges for services without asking you first.
• Never sent a picture of themselves to anyone without your permission.

Other things you can do

If your child receives threatening email or pornographic material, save the offensive material and contact that user's Internet service provider and the Bloomington Police Department.

There will be minimal or no follow-up unless suspect information is developed. The Bloomington Police Department does not have the resources to follow-up on every report of credit card fraud or loss.

If your card is used outside of Bloomington you must report that information to the police department where the use occurred. Under normal circumstances, we do not investigate offenses that occurred in another city.

Please be aware that even if someone is arrested and prosecuted for theft or unauthorized use of your credit card, this does not always guarantee you will be compensated for your losses.

What should I do?

If you haven't done so already, call the company who issued your card immediately. Most have a toll-free, 24-hour number.

By law, once you report the loss or theft, you have no further liability for unauthorized charges. In any event, your maximum liability under federal law is $50 per card.

Check with each company regarding your maximum liability. This is important when your loss involves a debit card. As unlike a credit card, a debit card results in immediate loss of funds from your bank account.

Major credit card companies

• Visa: 
  • U.S.A. only: 1-800-VISA911
  • Outside U.S.A. (collect call): 1-410-581-7931 
• MasterCard: 
  • 1-800-826-2181 
• Discover: 
  • 1-800-DISCOVER 
• American Express: 
  • 1-800-528-4800 

When you call your credit card company, your account is usually closed and a new card and number are issued.

Start a file containing correspondence from your credit card company, bank and police department. Some of the information to include would be: copy of police report and report/case number, old credit account number, new credit card number and any other documents related to your loss or theft of your card.

This information will be useful to the law enforcement agency handling your case if a suspect is identified.

How can I get a copy of my credit report?

If you are a victim of fraud, you may obtain a copy of your credit report by contacting:

Equifax: 1-800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241 

Experian: 1-888-EXPERIAN (397-3742); www.experian.com; P.O. Box 9532, Allen, TX 75013 

TransUnion: 1-800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

Credit card safety

• Report billing errors and unauthorized charges to your credit card company immediately. Keep track of sales slips and other pertinent information so you can compare these to your billing statements.
• Do not give your credit card number over the phone to anyone.
• Check your cards periodically to make sure none are missing. Limit the number to those you regularly use.
• Make sure your credit card is returned after each transaction.
• Personally destroy all carbons on sales slip to avoid unauthorized use of your name, card number and expiration date. (Carbons can be used by counterfeiters.)
• Carry only credit cards you will be using.
• Keep a list of credit card numbers and card company numbers in case a card is stolen or lost.

For further information or assistance

• If you have a problem with a credit card company, or would like to know more about the regulations that govern credit card companies contact the Federal Reserve Bank of Minneapolis at 612-204-5000.
   
• Complaints and questions about credit cards issued by department stores, oil companies or other non-bank creditors should be addressed to:
  Credit Cards
  Correspondence Branch
  Federal Trade Commission
  Washington, D.C. 20580
   
• If your credit card is issued by a national bank, send any correspondence to:
  Office of the Comptroller of the Currency
  Consumer Activities Division
  Washington, D.C. 20219
   
• If your credit card is issued by a savings and loan institution or a federal savings bank, contact:
  Office of Thrift Supervision
  1700 G Street N.W.
  Washington, D.C. 20552
   
• For all other banks, write to:
  Federal Reserve Board
  Division of Consumer and Community Affairs
  Washington, D.C. 20551
   
• Experian 1-800-682-7654

Look out for yourself

• Stay alert and tuned in to your surroundings, whether on the street, in an office building or shopping mall, driving, or waiting for a bus.
• Send the message that you are calm, confident, and know where you are going.
• Be realistic about your limitations. Avoid places or situations that put you at risk.
• Know the neighborhood where you live and work. Check out the locations of police and fire stations, public telephones, restaurants or stores that are open and accessible.
• Avoid establishing predictable activity patterns. Most of us have daily routines, but never varying them may increase your vulnerability to crime.

At home

• Put good locks on all your doors. Sturdy deadbolt locks are best. Make sure you can easily use the locks.
• Install peepholes on front and back doors at your eye level.
• Get to know your neighbors. Watchful neighbors who look out for you as well as themselves are a front-line defense against crime.
• If you have difficulty speaking, have a friend record a message (giving your name, address and type of disability) to use in emergencies. Keep the tape in a recorder next to your phone.
• Ask the police department to conduct a free home security survey to help identify any security concerns.

Out and about

• If possible, go with a friend.
• Stick to well-lighted, well-traveled streets. Avoid shortcuts through vacant lots, wooded areas, parking lots, or alleys.
• Let someone know where you are going and when you expect to return. Carry a purse close to your body, not dangling by the straps. Put a wallet in an inside coat or front pants pocket. If you use a wheelchair, keep your purse or wallet tucked snugly between you and the inside of the chair.
• If you use a knapsack, make sure it is securely closed.
• Always carry your medical information, in case of an emergency.
• Consider installing a cellular phone in your vehicle or always having one on your person.

Before you go on vacation

• Plan ahead. If you are traveling by yourself, get maps and plan your route. Have your vehicle checked before you leave. Leave your itinerary with someone.
• Leave copies of the numbers of your passport, driver's license, credit cards and travelers checks with a close friend or relative in case you need to replace these papers.
• Put lights and a radio on timers to create the illusion that someone is at home while you are away. Stop mail and paper deliveries or ask a neighbor to take them in.

On public transportation

• Use well-lighted, busy stops. Stay near other passengers. Sit by the driver.
• Stay alert. Do not doze or daydream.
• If someone harasses you, make a loud noise or say, "Leave me alone". If that doesn't work, hit the emergency signal.

Don't let a con artist rip you off

Many con artists prey on people's desires to find miracle cures for chronic conditions and fatal diseases. To outsmart con artists, remember these tips:

• If it sounds too good to be true, it probably is.
• Don't let greed or desperation overcome common sense.
• Get a second opinion.
• Be aware of high-pressure tactics, need for quick decisions, demands for cash only, or high yield, low-risk investments.

(Reprinted from a brochure from the National Crime Prevention Council)

The Internet has opened up a world of information for anyone with a computer and a connection. Too many dangers from pedophiles to con artists can reach children through the Internet. Your children will use the computer, but they need to know the rules you will establish regarding their computer time.

Getting started

• Explain that although a person may be alone in a room using the computer, once logged on to the Internet, he or she is no longer alone. People skilled in using the Internet can find out who you are and where you are. They can even tap into information in your computer.
• Set aside time to explore the Internet together. If your child has some computer experience, let him or her take the lead. Visit areas of the World Wide Web that have special sites for children.

Controlling access

• The best tool a child has for screening material found on the Internet is his or her brain. Teach children about exploitation, pornography, hate literature, excessive violence, and other issues that concern you, so they know how to respond when they see this material.
• Choose a commercial online service that offers parental control features. These features can block contact that is not clearly marked as appropriate for children.
• Purchase blocking software and design your own safety system. Different packages can block sites by name, search for unacceptable words and block access to sites containing those words, block entire categories of material, and prevent children from giving out personal information.
• Monitor your children when they're online and monitor the time they spend online. If a child becomes uneasy or defensive when you walk into the room or when you linger, this could be a sign that he or she is up to something unusual.

Tell your children

• To always let you know immediately if they find something scary or threatening on the Internet.
• Never give out their name, address, telephone number, password, school name, parent's name, or any other personal information.
• Never agree to meet face to face with someone they've met online.
• Never to respond to messages that have bad words or seem scary or just weird.
• Never to enter an area that charges for services without asking you first.
• Never sent a picture of themselves to anyone without your permission.

Other things you can do

If your child receives threatening email or pornographic material, save the offensive material and contact that user's Internet service provider and the Bloomington Police Department.

Are you abused? Does the person you love...

• Want to know where you are at all times?
• Discourage your relationships with family and friends?
• Prevent you from working or attending school?
• Criticize you for little things?
• Humiliate you in front of others?
• Threaten to hurt you or the children?
• Anger easily when drinking or using other drugs?
• Put down your accomplishments or goals?
• Blame you for how they feel or act?

Do you...

• Sometimes feel scared of how your partner will act?
• Constantly make excuses to other people for your partner's behavior?
• Try not to do anything that would cause conflict or make your partner angry?
• Always do what your partner wants you to do instead of what you want?

If you are saying "yes" to any of these, it is time to get help.

Getting help

There are no easy answers, but there are things you can do to protect yourself. Abuse escalates and may become life-threatening.

• Call the police department. Assault, even by family members, is a crime. Police officers have a variety of resources available to help you.
• Leave, or have someone come and stay with you.
• You may have resources available at your place of work. Notify your supervisor about your situation.

Resources

Cornerstone - 24-Hour Helpline: 952-884-0330 or during business hours, 952-884-0376.

Cornerstone can provide services to families. Their services are confidential and without cost to the client. They can provide safe housing and meals, intervention services, help with legal issues, support groups and transitional housing.

Do you have a drug house in your neighborhood? Here are some things to look for:

• Abnormal amount of vehicles and/or pedestrians arriving at the residence.
• Visitors who tend to stay at the residence for a short period of time.
• Visitors and/or vehicles tend to be the same (repeat visitors....varied frequencies).
• Increase in traffic at the residence during the first few days of the month.
• Residents seem to have no jobs or means of supporting their lifestyle.
• Residents receive frequent deliveries from UPS, Federal Express, etc.

What to report to the Police Department:

• Address of the suspected drug house, including a description of the residence.
• Known names of the residents.
• Vehicle descriptions, including license plate numbers of residents or frequent visitors.
• Time of day, day of week, week of month of most frequent visits.
• Deliveries: Which companies? Is it on a certain day? 

Currently, state law allows for the public sale, possession and use of a limited number of fireworks in Minnesota.

Legal fireworks

Examples of fireworks that are legal to sell, possess and use as by the public as permitted by Minn. Statute 624.20(C):

• Wire or wood sparklers of not more than 100 grams of mixture per item.
• Other sparkling items which are nonexplosive and nonaerial and contain 74 grams or less of chemical mixture per tube or a total of 200 grams or less for multiple tubes and include:
  • Cylindrical fountain: Upon ignition, a shower of colored sparks or smoke and sometimes a whistling effect is produced.
  • Cone fountain: The effect is the same as that of a cylindrical fountain. When more than one cone is mounted on a common base, total pyrotechnic composition may not exceed 200 grams.
  • Illuminating torch
  • Wheel: Pyrotechnic device intended to be attached to a post or tree by means of a nail or string. Upon ignition, the wheel revolves, producing a shower of color and sparks and sometimes a whistling effect.
  • Ground spinner: Small device venting out an orifice usually on the side of the tube. Similar in operation to a wheel but intended to be placed flat on the ground and ignited. The rapidly spinning device produces a shower of sparks and color.
  • Flitter sparkler: Narrow paper tube attached to a stick or wire that produces color and sparks upon ignition. The paper at one end of the tube is ignited to make the device function.
  • Flash/strobe: Emit a bright light.
• Novelty items such as snakes and glow worms, smoke devices, or trick noisemakers which include paper streamers, party poppers, string poppers, snappers, and drop pops, each consisting of not more than twenty-five hundredths grains of explosive mixture.

Illegal fireworks

Examples of fireworks that are illegal to sell, possess and use, except as permitted under Minn. Statute 624.20(C).

• Firecrackers (any size).
• Ladyfingers.
• Sky rockets.
• Bottle rockets.
• Missile-type rockets.
• Helicopters, aerial spinners, planes, UFOs.
• Roman candles.
• Mines or shells (heavy cardboard or paper tube(s) attached to a base. Upon ignition stars, balls or reports are propelled into the air).
• Chasers.
• Parachutes.
• 1.3G Display (special or class B) fireworks
• Aerial shells.
• Theatrical pyrotechnics (see Minn. Stat. 624.20 to 624.25).

More fireworks facts

• Any fireworks that explode, leave the ground, or shoot anything other than sparks are PROHIBITED.
• Purchasers must be 18 years old, with age verifiable by photo I.D., at time of purchase.
• Use of these devices is not permitted on public property (i.e. parks, roads, alleys, schools, government property, etc.)
• There is no age restriction on possession or use.
• There is no restriction on the time of year for the sale, possession or use.
• Violators can be imprisoned and/or fined.

For further information, check Minnesota Department of Public Safety's consumer fireworks information

At home

• Be extra cautious about locking doors and windows when you leave, even for a few minutes.
• Don't display gifts where they can be seen from a window or doorway. Store gifts before you go away on a holiday trip.
• If you go out in the evening, turn on lights and a radio or television so the house looks and sounds occupied.
• If you go away for a few days, get an automatic timer for your lights. Have a trusted neighbor watch your house, shovel snow, pick up the mail and newspapers, and park his or her car in your driveway from time to time.
• Be wary of strangers that may come to the door asking for charitable donations. They may be taking advantage of people's generosity during the holidays. Instead, help charitable organizations you know.
• Teach your children not to play with tree lights or electric connections.
• Immediately after the holidays, mark down the serial numbers of any expensive items (such as electronics) and put this information in a safe place.
• Use only fire resistant ornaments on your tree and make sure lights are in good working order.
• Don't leave the holiday lights on overnight or when you are away.
• Test your smoke detectors.

Shopping

• Even when you're rushed and thinking about a thousand things, stay alert to your surroundings. If you see people loitering in parking garages, parking lots, and outside of stores, go the other way.
• Coordinate shopping trips with a friend if you plan to be out late. Never park in an unlit lot, no matter how convenient it is.
• Lock your car and close the windows, even if you're gone only a few minutes. Lock packages in the trunk.
• Park near street lights if possible and have your keys in hand when you return to the car. Check the interior of your car before getting inside.
• To discourage purse snatchers, don't overburden yourself with packages.
• Avoid carrying large amounts of cash. Pay for purchases with a check or credit card when possible. Be sure to put the receipt in your purse or wallet. Never leave it in the bag.
• Don't carry excess credit cards. Take only those cards for the stores where you intend to shop.
• Be extra careful with purses and wallets. Carry a purse under your arm. Keep a wallet in an inside jacket pocket, not a back pants pocket.
• Teach your children to go to a store clerk or security guard and ask for help if they become separated in a store or shopping mall.

At work

• Lock any gifts you've bought on your lunch hour in a safe place. Remind co-workers to do the same.
• Be especially careful to keep your purse or wallet with you at all times or locked in a drawer or closet.

Thieves may try to take advantage of the holiday mood and employees inattention to steal items from businesses. If you see unauthorized people in places they shouldn't be, call your security department immediately.

Your neighborhood

• Help keep the holidays happy for everyone by being extra alert. If a neighbor's going away, offer to take in the mail and papers.
• Have a Neighborhood Watch party that includes everyone. Don't forget the elderly and other people who might be especially lonely during the holidays.
• Get teens in your neighborhood together to help elderly residents with shopping, shoveling walks and decorating their homes.

Operation Identification is a nationwide program to prevent property theft and burglary. This is done by marking your personal property with your permanent identification number and by displaying the Operation ID sticker.

How does this prevent theft?

Marked property can be easily traced, and it is solid evidence of possession of stolen goods.

How do I join?

This is a free program provided by the Police Department. We will assign a Personal Identification Number (PIN) and for a small deposit you can use one of our engravers. You will be given an Inventory form. This is helpful to record items you've marked so you may readily identify these as yours should they be recovered by the police.

How are the items identified?

Engrave your assigned PIN number on your items. Be sure to use ALL of the 14 letters and numbers. Ownership of any item marked in this way can be readily traced by any law enforcement agency. The PIN number remains your no matter where you live.

Who should use operation ID?

Everyone! Homeowners and renters alike. Remember items in storage sheds, motor homes and cabins.

What should I mark?

Cameras, video cameras, lawn equipment, tools, speakers, bicycles and sports equipment, outboard motors and trolling motors, televisions, sporting equipment and guns are a few suggestions. Some valuables such as crystal, jewelry, artwork, furs and antiques cannot be engraved. Another way to inventory your valuables is by making a videotape and/or by taking photos of such items.

Prescription Drug Disposal

The Bloomington Police Department has partnered with the DEA for a drug take back event typically twice a year. The fall of 2023 will be our last Drug Take Back event. We will be encouraging residents to promptly dispose of medications in a collection box in the area.

Collection boxes are available at many local Walgreens and CVS stores as well as some local pharmacies. A list of Hennepin County locations can be found here. 

It's important to promptly dispose of medications because:

• Unused or expired prescription medications are a public safety issue, leading to accidental poisoning, overdose and abuse.
• Pharmaceutical drugs can be just as dangerous as street drugs when taken without a prescription or a doctor's supervision.  
• The majority of teenagers abusing prescription drugs get them from family and friends - and the home medicine cabinet. 
• Unused prescription drugs thrown in the trash can be retrieved and abused or illegally sold. Unused drugs that are flushed contaminate the water supply. Proper disposal of unused drugs saves lives and protects the environment. 
• If you are unable to get to a collection box in the area,
  • Take the medications out of their bottles
  • Mix them with something unappealing such as used kitty litter or coffee grounds
  • Seal them in a bag or disposable container and throw that away

For more information on prescription drug abuse, go to:
www.dea.gov
www.getsmartaboutdrugs.com
www.justthinktwice.com
 

Information obtained from the DEA.

As a woman, you can...

• Be careful not to let alcohol or other drugs decrease your ability to take care of yourself and make sensible decisions.
• Trust your feelings. If a place or the way your date acts makes you nervous or uneasy, get out!
• Check out a first date or a blind date with friends. Meet in and go to public places. Carry money for a phone call or taxi, or take your own car.
• Don't leave a social event with someone you've just met or don't know well.
• Do not accept beverages from someone you don't know and trust. Always watch your drink and never leave it unattended.

As a man, you can....

• Accept a woman's decision when she says "no". Do not see it as a challenge.
• Ask yourself how sexual stereotypes affect your attitudes and actions toward women.
• Avoid clouding your judgment and understanding of what another person wants by using alcohol and other drugs.
• Realize that forcing a woman to have sex against her will is rape, a violent crime with serious consequences.
• Never be drawn into gang rapes.
• Seek counseling or a support group to help you deal with feelings of violence and aggression toward women.

What are "date rape" drugs?

They are called date rape drugs because when they are slipped into someone's drink, a sexual assault can take place with the victim being unable to remember what happened.

• GHB - (also known as "Liquid X", "salt water" or "scoop"). Its effects are drowsiness, nausea, vomiting, headaches, dizziness, coma and death. Its most common form is a clear liquid, although it can also be a white, grainy powder.
• Alcohol - even though people don't consider this a "drug", it is the most commonly used substance to facilitate date rape.

If a date rape happens

• Get help. Don't isolate yourself, don't feel guilty and don't try to ignore it. It is a crime and should be reported.
• Get medical attention as soon as possible. Do not shower, wash, douche or change your clothes. Valuable evidence could be destroyed.

Out alone

• At night, try to stay on well-lighted streets: avoid doorways, shrubbery, dark shadows near buildings and other potential hiding places. Carry a flashlight.
• Stay away from deserted laundromats or apartment house laundry rooms, parking lots or ramps at night; be cautious even in the daytime.
• Be cautious around elevators; if you are at all suspicious of another passenger, wait for the next car. Stand near the control panel while you ride. If you are threatened or attacked, hit the alarm and as many floor buttons as you can.
• While walking or jogging, be aware of your surrounding. Look alert and confident. Make quick eye contact with people around you. Dress so you can walk or run easily.
• If you are being followed by a car, change direction. If followed by a person, turn and look at them. This gives you time to think and lets the person know that you are alert. In either case, walk to the nearest public place.
• Have a plan and know what you are going to do if attacked-resist of appear to cooperate, and look for a chance to escape.
• If possible, walk with a friend, use an escort service provided by many businesses or take a bus. If there are few people on board, sit near the driver. Don't fall asleep.
• In a cab or friend's vehicle, ask the driver to wait until you signal you are safely inside your house.
• When you take out your wallet, don't reveal your money or credit cards.
• A woman should carry her handbag next to her body, with the flap or clasp toward her. A man should carry his wallet in an inside or front pocket.
• Don't leave or set your purse on the back of the door or on the floor in restrooms, theaters, restaurants, or other public areas. Don't leave your purse open or unattended in a shopping cart. Carry your keys in your coat pocket.
• Don't hitchhike.

In your car

• While walking to your car, have your door key ready in your hand as you approach. Before getting into your car, glance into the back seat and floor for someone hiding there. Get into your vehicle and lock the door behind you before settling yourself and your packages.
• Look for a well-lighted parking place and lock your car--even if you're just running into the store for a minute. Never leave your purse in your car and place your briefcase out of sight or in the trunk.
• If you must leave your key with a parking attendant or service garage, leave only your car key, never the keys to your house. These can be duplicated while you're gone.
• Keep your doors locked and windows rolled up most of the way, especially while in heavy traffic. Keep your purse out of sight.
• If someone tries to break into your car, honk your horn repeatedly and try to drive away if you can.
• If you are being followed, don't drive directly home. Drive to the nearest 24-hour police or fire station, hospital emergency entrance, all-night restaurant, gas station or other place where there are people.
• You should not travel, especially at night, when you know you have car trouble or are low on gas.
• If your vehicle does fail, turn on your emergency flashers, raise the hood and hang a handkerchief from your window to attract attention or use a 'call police' sign in the windshield. If someone stops, stay in your vehicle and ask them to call for police assistance.
• Don't leave mail or packages with labels listing your name and home address in view inside your car. Don't leave your work ID attached to your purse strap.

At home

• Anyone living alone should use only their first initial and last name in the phone book and on the mailbox. Don't be tempted to list information about your children or your employment in any directory.
• When changing addresses, change your locks, too. Install a deadbolt lock and a high security strike plate as well as a peephole. Don't leave keys hidden outside. They're too easily found.
• If you suspect your home has been broken into, immediately call 911 from a neighbor's home. Don't go inside and risk confronting the burglar or destroying evidence.
• Never allow a stranger access to your home to use the phone--even if they claim it's an emergency. Speak to them through your locked door and offer to make the call for them.
• Always check the ID of any trades people, sales representatives, police officers or other professionals who wish to come inside your home.
• Report unusual, suspicious or obscene phone calls to the police and the phone company.
• Instruct children and baby-sitters not to give out any information about who is home, who is out or for how long.
• Always lock your doors, draw your shades at night and leave a few interior and exterior light one. Timers are also a good idea.
• Windows on the first floor of a house left open while you sleep, or on any floor of an apartment with balconies, should be secured in place to allow only a six inch opening.
• Invite a friend or neighbor to visit on the telephone when a repair person is in your home.

In trouble

• Being selective about new acquaintances can help to prevent you from being the victim of a forced sexual encounter, sometimes referred to as a "date rape".
• If a robber demands your valuables, give them up! Your money or jewelry is not worth risking injury or your life.
• Carrying a gun or any weapon is not a good idea. It can easily be used against you.
• If you are confronted by an attacker, especially one with a weapon, stay calm. Evaluate the situation and look for a chance to escape. Think about your options.
• If you are going to fight back, don't hesitate to mark your assailant with bites, scratches, or kick. The marks can be helpful in locating and convicting the offender.
• While you are waiting for an avenue of escape, look at your attacker--one feature at a time, and make a mental note of hair, eyes, eyebrows, nose, mustache, mouth, voice, breath, age scars, etc.
• Be vocal, if you can--shouting, screaming may catch him off guard and is likely to scare him off if there's a chance someone is nearby to hear you.
• Don't depend on talking your way out; but, appearing to cooperate with your attacker may give you the time you need to devise a means of escape.
• As soon as you can, call the police and write down everything you can remember about your assailant.
• Don't change your clothing, bathe or apply any medication. Although this would be your natural reaction, don't do it. You could be destroying physical evidence that will be important in the apprehension and prosecution of your attacker.

Remember

If you eliminate the opportunity, you could avoid the crime. Read newspapers and magazines to stay informed of crimes occurring in your area. If possible, take the safest route when walking at night. Keep your home locked when you're not there--and when you are. Carry your money wisely. If you are threatened, don't panic. Be alert, have a plan, trust your instincts and use your head.

What vehicles are covered

• police-rec-vehicles.pdf
  
  An overview of various powered vehicles and their legal status in Bloomington.

Recreational motor vehicle

• Any vehicle powered by a motor of 25CC or less which can travel more than 20 mph.
• This includes trail bikes, mini-bikes, go-carts, scooters or skateboards known as "powerboards."

Off-road vehicles

• Any vehicle of over 25CC which can travel more than 20 mph.
• Includes all-terrain vehicles, hovercraft, or motor vehicles licensed for highway operation.

(Section 8.65)

Vehicles already regulated by state law

This ordinance does not apply to snowmobiles, licensed mopeds, electric or motorized bicycles or Segways. They are already regulated by state law.

As of August 1, 2005, scooters can now be driven on local streets. Drivers between 12 and 17 years of age must wear helmets, stay to the right and not exceed 15 mph.

(See Minnesota Traffic Law 169.225 for additional restrictions.)

Prohibited areas of use

It is unlawful for any person to use a recreational motor vehicle or off-road vehicle on:

• Private property without written permission of the owner.
• Publicly owned land: school grounds, park property, playgrounds, recreation areas and golf courses.
• Public sidewalk or walkway.
• Any public street, highway or right-of-way unless licensed or a scooter.
• Within 150 yards of any public recreation area or gathering of people.

(Section 8.66)

Other prohibited acts

• Vehicles cannot be loud enough to disturb, annoy or interfere with the peace and quiet of other persons.
• Operator must not be under the influence of liquor or narcotics or controlled substances.
• Cannot speed or drive carelessly so as to endanger any person or property.
• Cannot drive, chase, run over or kill any animal.
• Street crossings: No one under 14 years of age shall cross any street, highway or public right of way while riding one of these regulated vehicles. (Section 8.67)

Hours for use

8 a.m. to 10 p.m.

(Section 8.68)

Minimum equipment requirements

• Standard mufflers must be properly attached. Muffler cutouts, by-pass, or straight pipes or similar devices will NOT be allowed.
• Operable brakes.
• One front headlamp to illuminate at least 100 feet during darkness.
• One red tail lamp which must be plainly visible at 500 feet during darkness.
• Headlamps and tail lamps must be used a half hour after sunset to a half hour before sunrise and at times of reduced visibility.

(Section 8.65)

Designated use in public areas

The City Council may designate areas where recreational vehicles may be used. These areas will be published in the newspaper. An up-to-date map of designated park areas can be obtained from the City Clerk or City Manager's office.

Penalties

Individuals who violate this ordinance shall be guilty of either a fine for a petty misdemeanor of up to $300 or a fine of up to $1,000 and/or 90 days in jail for a misdemeanor.

What are some likely causes?

• Increasing congestion on the roads.
• Other drivers failure to obey the rules of the road.
• Distracted drivers - use of cell phones, reading newspapers, etc.
• Stressed out drivers - not leaving enough time to get to their destination.
• Personal problems - don't take your bad day at work or home out on other drivers.
• Your EGO - check it at the car door!

Avoiding road rage

Don't get drawn into a confrontation. Here are a few suggestions to keep yourself from getting emotionally - or physically involved.

• Avoid eye contact. This is sometimes perceived as being confrontational.
• Get out of the way. Even if the other guy is speeding, it is safest not to make a point by staying in your lane.
• If you are being "hassled" by another driver or you think you are being followed, do not react. Drive to the nearest police station, gas station, etc. to get help.
• If someone tries to get into your car, attract attention by honking your horn and driving away.
• Instead of reacting to other driver's mistakes, give them the benefit of the doubt. Assume that others drivers' mistakes are NOT intentional and are NOT personal.

What you can do

The following tips are recommended for driving courtesy.

• Concentrate on driving, not on other passengers, cellular phones or other distractions.
• Obey speed limits.
• Maintain a safe distance from the vehicle ahead.
• Drive in the right or middle lane; pass on the left.
• Stop at stop signs and red lights; don't run yellow lights.
• Don't block intersections.
• Signal your turns. Make sure you don't cut off someone.
• Watch your gestures. Use of obscene gestures invites trouble.

Are you guilty?

Have you ever:

• Tailgated another driver?
• "Gestured" toward another driver in anger?
• Leaned on your horn (even when you knew it wouldn't help)?
• Changed lanes quickly to get around slower drivers?
• Yelled at other drivers?

If you answered yes to any of these, YOU could be labeled as an aggressive driver. So, be careful!

Most frequent forms of road rage*

62% Aggressive tailgating
59% Headlight flashing
48% Obscene gestures
21% Deliberately obstructing other vehicles
16% Verbal abuse
1% Physical assault by other drivers

*AAA Foundation for Traffic Safety

Scammers are getting increasingly sophisticated in their attempts to get your money or personal details. Scams target people of all backgrounds, ages and income levels. Scams succeed because they look like the real thing and catch you off guard when you're not expecting it. Be alert to the fact the scams exist. When dealing with uninvited contacts from people or businesses, whether over the phone, by mail or email, in person, or on social media, always consider the possibility that the approach may be a scam.

AI Voice Generated Scams

Contractor Scams

Some tips to help avoid becoming a victim include:

• Get an agreement in writing.
• Ask for references or get a trusted neighbor/friend/family member’s recommendation.
• Never pay the full amount for the job until the job is completed.
• You may also want to check with the Better Business Bureau to see what types of complaints have been made about a company.

Cryptocurrency Scams

Confused about Cryptocurrencies? You’re not alone! Scams involving digital currency like bitcoin or Ethereum are on the rise. Cryptocurrency payments do not come with any legal protections or gvmt assurances. There is no centralized authority to flag suspicious transactions. Since all transfers are irreversible, one can see why scams involving cryptocurrencies is especially attractive for thieves. These scams can take on many forms; blackmail or extortion, “business opportunities”, fake listings, giveaways, impersonations, investment, phishing, as well as romance scams. If a person demands you pay in cryptocurrency (often via an ATM looking machine like CoinFlip), it’s a scam! Learn tips to stay safe.

Phone Call Scam

Bloomington Police Department have had reports of a scam that goes something like this: you receive a call that tells you your loved one was in an accident, or has been kidnapped and held for ransom, and the person calling will only help them or let them go safely if you wire money to them. Usually the people calling will have enough information about your loved one that it may make you believe it is for real. Fortunately, your loved one most likely has not been kidnapped. Instead, you have become the target of a scam.

If this situation happens to you, remember to ask some basic questions of the caller such as where the accident/kidnapping happened or what car your family member was driving. Try and get the phone number that called you and stay calm. The suspect(s) in this scam often will use your confusion and stress to try to take advantage of you during the call.

The best way to handle this is to first attempt to get in contact with your loved one in question.

This will be the best way to prove that the people behind the call are just scamming you. If you cannot get in contact with them, call the Bloomington Department at 952-563-4900 to file a police report. At no point should you go to an ATM or wire any money. Once you do this, you can't get your money back. 

Below are some tips on how to prevent being scammed and what to do if you receive a call similar to the ones listed above:

What to do if you receive a call

• Attempt to call your family member to verify if they are all right.
• Notify your local police immediately if you believe a crime has been committed.
• Record the telephone number the suspected kidnapper and/or suspected scammer is calling from.
• Ask specific questions if you are contacted by the person associated with the scam.  If the scammer doesn’t know the answers to your questions, it may prompt the scammer to end the conversation.
• Do not accept any subsequent calls from the number associated with the scam.
• Save any text messages and/or photographs the suspected kidnapper and/scammer is calling from.
• Do not panic: think with a clear head. Provide the proper information to the Bloomington Police Department if you believe a crime was committed (for example: you sent out money to a scammer or you believe the family member was in fact kidnapped) so that we can conduct an investigation.

How to help prevent the scam

• When family members are going to work, school, and/or out for the day, know their activities. Take note of things such as who they will be with, where they are traveling to, and what their final destination will be.
• Check to see what privacy information is readily available to the public via the social media sites that you and your family are linked to. Be careful about providing your personal information via social media sites, and only provide your private information to those you know and/or wish to have your information.
• Constantly update and check your privacy settings on social media profile sites. It is often through social media being public that allows criminals to learn more about you and gain the information they try to use against you.

• Be aware of something called phone "spoofing," which is when a suspected scammer calls from his/her telephone but has “spoofed” or masked his/her real telephone number with another telephone number that appears as such on your telephone.

  ---

  4 tips to lessen chances of falling for a scam

4 tips to avoid falling for a scam

1. DO NOT answer phone calls from people you do not know. If you do not know the number, do not answer it. The caller will leave a message if they are trying to get ahold of you and you can call them back. Telephone was the method of contact for 70% of fraud reports
2. Always initiate contact yourself before giving personal information, providing payment or a donation. Don't believe the caller is who they say they are. Hang up and directly contact the entity yourself.
   Imposter scams are the most commonly reported scam.
3. Never pay someone in the form of gift cards. Gift cards are for gifts, NOT for payments. Anyone who tells you to pay with a gift card is a scammer. Gift cards and reload cards are the #1 payment method for imposter scams. The percentage of consumers who told the FTC they paid a scammer with a gift card increased 270% since 2015.
4. Consider putting a credit freeze on your credit report. A credit freeze restricts access to your credit report, making it harder for identity thieves to open new accounts in your name. Credit freezes are free and do not affect your credit score. Contact the 3 credit bureaus to file your request. More information online at www.ftc.gov search ‘Credit Freeze’.

*Data from the Federal Trade Commission Data Book, February 2019 www.ftc.gov

How to recognize a scam at your home

Knowing what to be on the lookout for when it comes to scams is one of the best ways to protect yourself.

• If it sounds to good to be true, it usually is. A contractor offering a last minute offer or forcing you to make a quick decision often indicates a scam or offer that is not in your best interest. Have a trusted individual review the offer before taking any action.
• Unsolicited or unexpected contact - Be very leery of people showing up to your home. Verify identification and authenticity before letting anyone into your home.
• If a person demands cash on the spot, do not pay them. Do not make up front payments. Ask them to return at a later time and then pay via a check or credit card. Do not pay in gift cards.
• Do not retrieve money or open a safe with an unknown person in your home. It's likely they are canvasing your home to understand where you keep funds.
• Stay alert when contractors or solicitors show up to your home. Don't let an individual take you to the backyard or another area where an accomplice could easily gain access into your unsecured home.
• If you see an unknown person at your neighbors home, or you've been a victim of a scam, call 911 to report it.

Link to Webinar on Residential Home Scams.

Police Donation Scam

We have recently heard from community members that scammers are looking to steal your money by posing to be Bloomington Police, police officers associations or collations. 

Bloomington Police does not call and ask for donations! Before donating to ANY organization, ensure the validity of the organization. Never give money to anyone over the phone and initiate the donation yourself through a verified website.

Credit Freeze: How and Why

Putting your credit on a freeze can help safeguard your account from fraud. More information can be found here: https://consumer.ftc.gov/consumer-alerts/2020/02/fraud-alerts-credit-fr…

Mail fraud

Remember, if you have really won a prize, you'd get it absolutely free, with no strings attached.

• Millions of brightly colored postcards flood the state telling recipients they have won a prize.
• Indecipherable small print is often used--especially if the company is giving you information it hopes you won't read.
• Official looking features are used such as: "Award Claim Number: 866-67-746".
• Official sounding names are used such as: "Audit Central Bureau Disbursement Center" or National Prize Center".
• An out-of-state address with a P.O. Box mailing address is the only method you have to reach the company.
• You are told to place a 1-900 number call to collect your "prize." (Remember, you pay for 1-900 calls.)
• You are told to call a 1-800 number, and you place the free call only to be told you must pay in order to receive additional information.
• You are asked to disclose your credit card number to prove your identity.
• Your prize is awarded with strings attached-service fees, delivery charges, or "taxes" are assessed (if you win a prize you should pay nothing).

Shopping by mail

• If you are unfamiliar with the company, check it out with the Better Business Bureau of the Attorney General's Office in the state where the company is located.
• Never send cash through the mail.
• If you receive merchandise which you or a member of your household did not order, you may consider it a gift and not be pressured into returning it or paying for it.

Phone scams

• A computerized voice message tells you, "You have won a prize."
• You are asked for your credit card number.
• To "win" you must send money within a short time (usually 24 or 48 hours).
• An out-of-state company contacts you. Usually the only way you can reach them is through a P.O. mailing address.
• No strings (process fees, delivery charges, etc.) should be attached to a prize you have truly "won".

Door-to-door scams

Con artists operating door-to-door target senior because seniors are likely to be home when the doorbell rings. If you are interested in making a purchase from a door-to-door seller, get everything in writing including price, warranties, and all conditions. Tell the seller you'll check it out and get back to them. Be firm. Don't buy on impulse. You can do business on your own terms. Take the time to investigate both the seller and the offer.

Home improvement scams

A common door-to-door scam involves home repair.

• Workers drive a pick-up truck through a neighborhood and approach people outside their homes.
• The workers offer to pave your driveway, repair your roof or paint your house with supplies "left over from another job in the neighborhood".
• They perform shoddy work that is completed very quickly.
• These workers are usually itinerant sellers with no local connections. (They often drive trucks with out-of-state license plates).
• They demand cash payment.
• They refuse to provide references or a warranty.
• The final price you are asked to pay will be much higher than the initial estimate.

Three day cooling off law

The Three Day Cooling Off Law gives you three business days to cancel a sale made through a home or telephone solicitation when the contract is worth more than $25.

Charitable giving

Know where your money goes.

• Many charities sound worthy, with names and goals promising cures for cancer, heart disease, and other worthwhile causes.
• Most charities are honest and put their charitable dollars to good use. However, Americans lose millions of dollars to fraudulent charitable groups each year.

Guidelines for smart giving include:

• Don't judge a charity solely on its impressive sounding name.
• Ask how the charitable purpose will be accomplished.
• Ask how much of your contribution will pay fund-raising and overhead costs.
• Ask if the person calling is a professional fund raiser and if so, what amount of your money given will actually go to the charity.
• Ask whether your contribution is tax deductible.
• Don't be unduly swayed by emotional appeals.
• Don't be pressured. Ask for written information. If convinced, send a check later.
• Contribute by check. Cash donations are impossible to trace and difficult for the charity to protect.
• Check with the Attorney General's Office to determine if the organization is registered. Registration documents will also contain information about the organization.

For more information on charities, contact the Attorney General's Charities Division, 612-297-4613.

Investment fraud

Investment scams have bilked Minnesota seniors of their life savings. A common scam involves a salesperson who contacts you by phone to sell you an "investment opportunity". But, in order for you to get in on this great "deal", the salesperson will tell you he or she needs your money by tomorrow. Don't fall for it! Hanging up is often your best defense.

Scam characteristics

• Investment fraud usually begins with an unsolicited telephone call from someone you don't know.
• The caller may represent a "business" selling an "investment opportunity" that is usually located out of state.
• Phone investments offered include penny stocks, oil and gas leases, precious metals and rare coins.
• You must send money quickly; overnight delivery services are often hired to pick up payment that same day.
• Incredible profits are promised-you may hear an offer for a "20 percent annual return".
• The only contact you have is an out-of-state business with a P.O. Box mailing address.
• A small first sale may be conducted in order for the seller to gain credibility with you. The seller's goal is to extract larger amount of money in the future.

What is Suspicious Activity?

The success of the Bloomington Police Department is enhanced by the active involvement of the citizens of Bloomington. When you call to report suspicious activity, you aid not not only the Police Department, but you make your neighborhood and community a safer place in which to live and work. 

Suspicious activity is an occurrence that is out of place in your neighborhood. Many times people notice something suspicious but do not call the Police Department because they assume someone else has. Don't assume! Make the call to 911. If the suspicious activity has already been reported, the dispatcher will tell you. Your role as a concerned citizen and good neighbor is to report whatever you think is wrong or suspicious. 

When you call to report suspicious activity, be calm and ready to provide as many of the following facts as you have available. Your information will help the officers have a clearer picture of what they may encounter when they arrive on scene:

• What happened?
• Where and when did it occur?
• Is anyone injured?
• Description of vehicle(s)
• License plate number(s)
• Time and directions of travel of suspect(s)
• Description of suspect(s) - clothing, appearance, build, race, gender

Printable brochure on reporting suspicious activity. 

Examples of Suspicious Persons and Activities

• A stranger entering a neighbor's yard or home or a business when it appears no one is at the property
• You see someone removing property or materials from a closed business or at an unusual hour
• When someone flees or runs away form a car or home when they notice you are watching or have seen them
• When you hear someone screaming
• If you hear unusual sounds such as breaking glass or pounding noises
• Persons walking or bicycling down the street carrying property or household items in an awkward manner
• Slow moving cars, cars driving without headlights or someone conducting business from a car 
• When someone tries to sell you something really cheap out of the trunk of a vehicle (it's likely the items are stolen or phony)
• Someone who is hanging out in dark or obscure areas
• Someone going door-to-door or wandering with no purpose
• A person looking into car or house windows

After you have called the police, you may also want to contact your neighbors and let them know what you saw or what occurred so your neighbors can be on the look out. When persons get involved and stay informed crime can be deterred. If your neighborhood does not have a Neighborhood Watch group, consider starting one. 

Theft from Auto Prevention Tips

• The BEST prevention tip is: DO NOT leave valuables in your vehicle.
• Always lock your doors and close your windows.
• If you leave personal property in your vehicle make sure it is out of view.
• Do not leave garage door openers in an unlocked car—is provides criminals easy access into your garage and often to your home if you have an attached garage.
• Make an extra stop before arriving at your destination, to lock valuables in your trunk (if you must leave them in your car).  Remove all add-on radios, CD players, cellphones, navigation devices (including any portable mounts).  Park in well lit areas or in areas visible to pedestrian and vehicle traffic.
• If you have an alarm, use it.
• Be wary when parking in places like move theaters, gyms, or churches— thieves know how long you’ll be gone.
• Keep a record of the serial number for all of your valuables.
• Watch for suspicious persons. If you see any, call 9-1-1 and report them.
• When reporting suspicious activity be as specific as possible. WHENEVER IT IS SAFE to do so, try to get a description of travel, and vehicle information (license number, color, make model).

Rights and Services for All Crime Victims

1. You have the right to apply for financial help for losses resulting from a violent crime. This assistance does not cover property losses. For application and information, call: 1-800-247-0397 TTY: 1-612-282-6555.
2. You have the right to request that the law enforcement agency withhold public access to data revealing your identity. The law enforcement agency will decide if this is possible.
3. You have the right, if an offender is charged, to be informed of and participate in the prosecution process, including the right to request restitution (money court ordered from the offender and paid to the victim).

Call the Crime Victims' Justice Unit :1-800-247-0390; TTY: 1-612-282-6555 if you feel your rights as a victim have been violated.

Victims of Domestic Assault

1. You can ask the city or county attorney to file a criminal complaint.

2. You also have the right to go to court and file a petition requesting an Order for Protection from domestic abuse. The order could include:

   1. an order restraining the abuser from further acts of abuse.
   2. an order directing the abuser to leave your household;
   3. an order preventing the abuser from entering your home, school, business, or place of employment;
   4. an order awarding you or the other parent custody of or visitation with your minor child or children; or
   5. an order directing the abuser to pay support to you and the minor children if the abuser has a court order to do so.

   Cornerstone will help you get an Order for Protection.

3. You also have the right to notification if prosecution of the case is declined or criminal charges are dismissed. 

Referral and Service Phone Numbers

• Assistance for Domestic Assault Victims – Cornerstone (24 hour crisis line): 952-884-0330
• Assistance for Sexual Assault Victims: 612-871-5111
• Bloomington City Attorney: 952-563-8753
• Bloomington Crime Victim Advocate: 952-563-4632
• Crime Victims' Assistance Info: 612-767-9844
• Hennepin Co. Attorney (Victim/Wtiness): 612-348-4003
• Hennepin County Jail (Inmate Info): 612-348-5112
• Public Health Service: 952-563-8900
• YouAble Emotional Health Assistance: 612-861-1675 

For further information regarding crime prevention, or to set up a Neighborhood Watch Program in your area, contact 952-563-8808. 

If you do not understand your rights, please call one of the phone numbers listed above. Someone will help you.

The City of Bloomington does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its services, programs, or activities. Upon request, accommodation will be provided to allow individuals with disabilities to participate in all City of Bloomington services, programs and activities. 

Thefts of wallets and purses from shopping carts are a crime of opportunity. Lessen your chances of being a victim:

• Take only what you need and leave the rest at home.
• Never leave your purse unattended in a cart.
• If you must bring a purse or bag, ensure it is zipped or securely closed.
• If someone bumps you or engages in conversation, keep in mind someone may be trying to take something from you.
• If you discover your wallet has been stolen, call your bank immediately and notify the police. Criminals often try to use the items in a wallet and your identification immediately.

If your purse or wallet is stolen know there will be minimal or no follow-up unless suspect information is developed. The Bloomington Police Department does not have the resources to follow-up on every report of credit card fraud or loss.

If your card is used outside of Bloomington you must report that information to the police department where the use occurred. Under normal circumstances, we do not investigate offenses that occurred in another city.

Please be aware that even if someone is arrested and prosecuted for theft or unauthorized use of your credit card, this does not always guarantee you will be compensated for your losses.

What should I do?

If you haven't done so already, call your bank and credit card companies immediately. Most have a toll-free, 24-hour number.

By law, once you report the loss or theft, you have no further liability for unauthorized charges. In any event, your maximum liability under federal law is $50 per card.

Check with each company regarding your maximum liability. This is important when your loss involves a debit card. As unlike a credit card, a debit card results in immediate loss of funds from your bank account.

Major credit card companies

Visa: U.S.A. only: 1-800-VISA911
Outside U.S.A. (collect call): 1-410-581-7931

MasterCard: 1-800-826-2181

Discover: 1-800-DISCOVER

American Express: 1-800-528-4800 

When you call your credit card company, your account is usually closed and a new card and number are issued.

Start a file containing correspondence from your credit card company, bank and police department. Some of the information to include would be: copy of police report and report/case number, old credit account number, new credit card number and any other documents related to your loss or theft of your card.

This information will be useful to the law enforcement agency handling your case if a suspect is identified.

Credit card safety

• Report billing errors and unauthorized charges to your credit card company immediately. Keep track of sales slips and other pertinent information so you can compare these to your billing statements.
• Do not give your credit card number over the phone to anyone.
• Check your cards periodically to make sure none are missing. Limit the number to those you regularly use.
• Make sure your credit card is returned after each transaction.
• Personally destroy all carbons on sales slip to avoid unauthorized use of your name, card number and expiration date. (Carbons can be used by counterfeiters.)
• Carry only credit cards you will be using.
• Keep a list of credit card numbers and card company numbers in case a card is stolen or lost.

For further information or assistance

• If you have a problem with a credit card company, or would like to know more about the regulations that govern credit card companies contact the Federal Reserve Bank of Minneapolis at 612-204-5000.
   
• Complaints and questions about credit cards issued by department stores, oil companies or other non-bank creditors should be addressed to:
  Credit Cards
  Correspondence Branch
  Federal Trade Commission
  Washington, D.C. 20580
   
• If your credit card is issued by a national bank, send any correspondence to:
  Office of the Comptroller of the Currency
  Consumer Activities Division
  Washington, D.C. 20219
   
• If your credit card is issued by a savings and loan institution or a federal savings bank, contact:
  Office of Thrift Supervision
  1700 G Street N.W.
  Washington, D.C. 20552
   
• For all other banks, write to:
  Federal Reserve Board
  Division of Consumer and Community Affairs
  Washington, D.C. 20551