Fiber optic cable installation in Bloomington
If you see non-City crews working in a right-of-way along a street near you, or in backyard drainage and utility easements, they may be installing fiber optic cable. The installation work is expected to continue for multiple years.
This is the result of a bipartisan bill passed by the federal government to accelerate access to high speed internet for all. This work is not being carried out by the City of Bloomington but the companies have obtained permits to perform this work. The City does not control the pace of the contractors.
Before starting work in a neighborhood, the companies are expected to provide customer service contact information to property owners.
There are multiple phases for underground fiber projects. Here is a summary:
- Underground work requiring Gopher State One flags and paint to mark utilities.
- Installation of conduit, boxes, etc.
- Installation of fiber cable in the conduit, splicing, auditing connections, etc.
- Restoration of concrete, asphalt, sidewalks, grass etc.
- Home connection if homeowner decides to contract with fiber company (which is not monitored by the City).
If you have questions about the project please contact the appropriate company:
- DirectLine/Intrepid (T-Mobile): 844-380-8090 and 612-463-2348
- Gigapower/ITG Communications (AT&T): 1-844-331-1217 or 952-210-5097 or 1-800-910-9471
- Lumen/CenturyLink (Quantum Fiber): 952-351-2337 or 651-343-5579
- MP Nexlevel (ISD #271): 320-963-2400
- USI Fiber Internet: 612-444-1888
- Xfinity: 1-800-934-6489
Their trucks should also be marked with company logos. If you see otherwise, or have other questions or concerns, fill out the form below to have an inspector contact you.
Door Hanger Information: