National Public Safety Telecommunicators Week is April 12 - 18, recognizing the dedicated professionals who answer the call when emergencies strike. The City’s 911 Public Safety Telecommunicators are the first point of contact in crises, providing service 24/7.
In 2025, the City’s 911 center handled 128,021 phone calls and entered 80,798 computer-aided dispatch events, expertly coordinating police, fire and emergency medical responses.
These behind-the-scenes heroes are highly trained professionals who make quick, life-saving decisions every day. Their voices guide callers through tough moments, and their actions ensure first responders arrive quickly and informed. A big thank you to the Bloomington telecommunicators for their skill, compassion and dedication!
