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Bloomington Briefing

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Honoring 911 dispatchers

Authored on
Bloomington Briefing Published April 6, 2022
Updated on November 2, 2022

Telecommunicators, also known as 911 dispatchers, play a critical role in public safety. They are the first link between callers and emergency services. They gather details that make it possible to send appropriate aid to help those in need and keep first responders safe.

During National Public Safety Telecommunicators Week, April 10– 16, the Bloomington Police Department is recognizing its dispatchers and the high-quality service they provide to all who live, visit, or work in Bloomington. In 2021, BPD staffed eight dispatchers who handled 166,408 phone calls and entered 64,904 computer-aided dispatch events.

During a proclamation recognizing National Public Safety Telecommunicators Week, Mayor Tim Busse thanked each dispatcher for their compassion, understanding and professionalism over the last year.