Social Media Posting Policy
The City of Bloomington’s official social media presence serves two functions:
- To provide accurate, consistent, and timely information about City functions, services and activities.
- To strengthen the City’s relationships with the community through engagement.
Any use of the City’s official social media that is in conflict with these functions is not authorized. Questions regarding the appropriate use of City social media may be submitted to the Communications Division.
Comments are monitored and moderated
The City may reject or remove content determined to be incompatible with the purpose of the City’s official social media presence. Content may be:
- Rejected before it is posted.
- Monitored after it has been posted.
- Removed after it has been posted.
The City will not alter or edit content posted by the public.
Examples of content that may be rejected or removed:
- Comments not topically related to the City’s page or City’s original post;
- Comments regarding political matters not directly related to the City’s page or City’s original post;
- Vulgar, profane, abusive, threatening, defamatory or harassing language or content;
- Offensive terms targeting individuals or groups;
- Content that promotes, fosters or perpetuates discrimination on the basis of race, creed, color, age, religion, sex, marital status, public assistance status, national origin, disability or sexual orientation;
- Sexual content or links to sexual content;
- Suggestions or encouragement of illegal activity;
- Information that may tend to compromise the safety or security of the public at large, public systems or individuals;
- Promotion or endorsement of commercial services, products or entities;
- Content that violates trademark, copyright or other intellectual property right or legal ownership interest of any other party.
Web policy information
The City's social media accounts serve as a mechanism for communication between the public and the City of Bloomington, Minnesota, on the listed topics. Any comments submitted and its list of fans are public records subject to disclosure pursuant to Chapter 13 Minnesota Government Data Practices Act. Public disclosure requests must be directed to the Bloomington City Clerk.
Although City staff may occasionally schedule posts for evenings and weekends, accounts are not monitored outside of the City's normal business hours (8 a.m. - 4:30 p.m., Monday - Friday).