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Be travel ready: Prep your passport

The City Clerk offers passport services for new passports by appointment-only Monday through Friday, 8:20 a.m. – 3 p.m. Schedule an appointment at You need an appointment if you are a first-time applicant, under 18 or if your previous passport was issued more than 15 years ago; was issued when you were under the age of 16; is badly damaged, lost or stolen; was in a different name and you are unable to submit proper documentation to reflect the name change; or was a limited-validity passport. 

No appointment is necessary for photos. You can renew an expired passport by mail. For more information, visit